Uday Rajan

Program Management

As a Program Manager, I am responsible for leading cross-functional teams to deliver projects/programs that achieve strategic goals and objectives.

Peace Commissioner

As a peace commissioner responsible for taking statutory declarations and oaths to individuals in various legal or official contexts

Infrastructure Expert

As an IT infrastructure expert, I have a strong understanding of the systems and technology that support an organization's information technology needs, including hardware, software, networks, and data centers.

Politics

Started Political Journey with Fine Gael, Ireland

Hello, My Name is Uday.

As a Professional with ¬20 years of experience, I have seen a lot of changes in the industry. I have always been drawn to the fast-paced and constantly evolving world of technology, and I have worked hard to stay up to date with the latest trends and developments.

In addition to my career in IT, I am also a Peace Commissioner. This role allows me to use my abilities to help the community. I have always been passionate about making a positive impact on the world, and being a Peace Commissioner allows me to do just that.

Overall, my roles as an IT professional and a Peace Commissioner have allowed me to make a meaningful contribution to my community and the world. I am grateful for the opportunities that I have had and look forward to continuing to make a positive impact in the years to come.

My skills

Skilled in requirement gathering, analysis and scope definition, which allows me to understand and clearly define project goals and objectives.

Proficient in effort estimation, allowing me to accurately predict project timelines and resource requirements.

Experienced in deploying enterprise applications in production environments, ensuring that projects are deployed smoothly and efficiently

Experienced in team management, allowing me to effectively lead and coordinate teams to achieve project goals.

Project Management

70%

Infrastructure

85%

Middleware Technologies

90%

Domain Knowledge

65%

Resume

Working as Program Manager at Amdocs Software Systems Limited Dublin ,
• Experience in Managed Services and Production Operations for Tier 1 Telco Customers.
• Strong Application Infrastructure experience and problem analysis skills with well proven track record under high-pressure environments.
• Experienced in implementing and deploying large scale projects for esteemed customers.
• Significant experience working with customers, project managers and technical teams for securing & executing concurrent projects.
• Effective interpersonal & business communication skills, focused towards meeting customer expectations and achieving customer satisfaction.
• Highly self-motivated and focused in fast-paced, demanding environments.

My Education

As an engineering graduate with a Master's in Business Administration and a Diploma in Advanced Computing, I have a diverse skill set that spans both technical and business fields. My engineering degree has given me a strong foundation in problem-solving and analytical thinking, while my MBA has equipped me with the skills and knowledge to understand business principles and practices.
The diploma in advanced computing has further enhanced my technical skills and knowledge in the field of computer science and information technology. With these qualifications, I am well-suited to pursue a variety of career paths and am excited to apply my skills and knowledge to make a positive impact in my chosen field.

Master of Business Administration

Through this program, I learnt how to effectively manage and develop human resources within an organization, as well as how to design and implement strategies to improve organizational performance and create a positive work culture.

Bachelor of Engineering

I learnt about principles of measurement and control, as well as the design and operation of instrumentation systems.

Diploma In Advanced Computing

I learnt wide range of topics, including programming languages, data structures, algorithms, computer architecture, operating systems, databases, and software engineering.

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Work Experience

A Technical Manager with experience in leading project implementation, deployment, and operations of end-to-end applications, and with project management capability, skilled in handling technical teams for executing concurrent projects.

Program Manager

As a Program Manager managing production operations for a Tier 1 telecommunications company, my main responsibilities includes:

• Developing and implementing processes and procedures to ensure smooth and efficient production operations
• Managing and coordinating the work of various teams involved in production operations
• Identifying and addressing any issues or bottlenecks that may arise in the production process
• Monitoring and analyzing production metrics to identify areas for improvement and implement changes as necessary
• Ensuring compliance with Security regulations and standards
• Communicating regularly with senior management and stakeholders to report on progress and identify any potential risks or issues

Prime SI - Infrastructure

• SI Infrastructure, managed 20+ Vendors for Infrastructure Delivery of 650+ Servers, 100+ Databases.
• Managed 70+ Vendors for Systems Integration, with 500+ Integration points across multiple E2E Environments.
• Managing P1 Issues and coordination with relevant stakeholders
• System Integration for 70+ Vendors with 500+ Integration points across 3 E2E Environments.
• Design Production System Integration aligned to Vodafone Security Standards
• Coordination between Vendors and providing guidance for Technical Issue Resolution

Project Manager

• Complete Data Center Infrastructure build out, from Hardware delivery until System Integration/Application Readiness for Production.
• Implementation of Project to Production and ensure the smooth functioning until BAU.
• Direct Interactions/Meetings with customer providing updates and discussion for scoping of Operation for CRM & Contact Center Project.
• To ensure highest level of customer satisfaction by focusing on competency, domain knowledge and effective communication skills in different teams.
• Manage H/W upgrade with minimal or no business impact.

Project Lead

• Direct Interactions/Meetings with Leadership and Client providing updates and discuss various on-going initiatives along with any new issues/initiatives.
• Managing the project from scoping, implementation, Production Deployment & ensuring that the Production system is running smoothly until BAU.
• Upgrade and design DR site, define Disaster Recovery Plan with pre-defined RTO & RPO based on criticality of applications.
• Prepare Capacity Forecast plans, review mid-term & long-term capacity requirements (6-12 months) based on business drivers/volumes and projections, tracked key risk indicators, and provided mitigating solutions for risks involved.
• Coordinating between customer, vendors & Amdocs teams for any P1 in production.
• Analyzing the Production Applications problem and defects.
• Escalations handling and supporting team members in various technical issues.

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Download Resume

testimonials

“ I worked closely with Uday on multiple Telecom Transformations that were not only biggest in size of subscribers but also complex in terms of integration and business process continuity.
Uday possesses all the skills starting from right planning all the way to seamless execution. I must say that when it comes to stakeholder management, he ensures all parties are in complete alignment and agreement with the right approach beneficial to business.
Uday's multi-party (Prime-SI) skills help define a progressive approach by overcoming conflicts and deadlocks, resulting in success.
Uday strongly believes in technical knowledge and "person of details" for any activity under his ownership.
Most important, he is a true professional with integrity and moral values ”

Amar Bahrani

“ I have worked closely with Uday over the past 6 years or so, on a large transformation project. Both he and his team were an integral part of it's success.
He commands the respect of his colleagues and peers through his dedication and in-depth knowledge of the applications and technologies he is working with.
Uday is personable and always willing to listen, advise and support when required. ”

Aidan Byrne

“ Uday is one of the most remarkable colleagues I have worked with in the Infrastructure and integration area. Having worked with him in his role as Infra Lead in VFIE I was particularly impressed with his constant awareness of where to find the solution, even in times of crisis and chaos.
He was always the calm in the storm. I believe you can ask Uday to take on any challenge at any time, and at any given time he will respond in his usual calm and collected vibe. People naturally were drawn to Uday to give them solutions even in areas outside of responsibility. In any question I found he always gave the ideal advice.
He has also over the years gathered all the knowledge of building infrastructure and integrating large scale software solutions on it. Especially in Equinox this was no mean feat with over 50 Vendors and hundreds of Phsycial/virtual hardware in a newly setup Security model with a lot of challenges on the software side to make it compaitable to that model. Especially in the connectivity area there were challenges that were immense, and all of those challenges he overcame with quality , speed and most of all professionalism. ”